1. Introduction
DataGroupIT (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, engage with our services, or communicate with us.
By using this website or submitting your information to us, you agree to the terms of this Privacy Policy.
2. Scope of This Policy
This Policy applies to all users, vendors, partners, resellers, and visitors who interact with our digital platforms or provide information to DataGroupIT through online forms, events, or direct communication.
3. Information We Collect
We collect personal and non-personal information in the following ways:
a. Information you provide directly:
- Name, company, and job title
- Email address and contact details
- Country or region of operation
- Partner or vendor application information
- Any other details provided through forms, emails, or inquiries
b. Information collected automatically:
- IP address, browser type, device information
- Site usage analytics (e.g., pages visited, time spent)
- Cookies or similar technologies used to improve user experience
c. Information from third parties:
In some cases, we may receive data from trusted partners, marketing platforms, or publicly available sources to support our business and marketing operations.
4. How We Use Your Information
We use your personal information to:
- Respond to enquiries and partnership requests
- Process vendor and reseller applications
- Provide updates, resources, and product information
- Manage our business relationships
- Improve our website, user experience, and services
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to any third party.
5. Legal Basis for Processing
Where required by law, we rely on the following legal bases to process personal information:
- Consent: When you voluntarily submit your information.
- Contractual necessity: To fulfil a service, partnership, or vendor agreement.
- Legitimate interests: To operate and grow our business responsibly.
- Legal obligation: To comply with applicable laws and regulations.
6. Sharing of Information
We may share limited personal information with:
- Trusted vendors and service providers who assist us in operating our website, marketing, logistics, and support services.
- Partner companies within our group or network to provide coordinated regional support.
- Legal or regulatory authorities when required by law.
All third parties are contractually bound to handle your data securely and use it only for the purposes specified by DataGroupIT.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.
When no longer needed, information is securely deleted or anonymised.
8. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, or alteration.
While we take every reasonable precaution, no online system is entirely secure, and we cannot guarantee absolute protection.
9. Your Rights
Depending on your jurisdiction (including under POPIA or GDPR), you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Object to or restrict processing.
- Withdraw consent at any time (where applicable).
- Lodge a complaint with the relevant data protection authority.
To exercise these rights, contact us using the details below.
10. Cookies and Tracking Technologies
Our website uses cookies and analytics tools to enhance functionality and understand user behaviour.
You can manage or disable cookies through your browser settings, though some site features may not function properly without them.
11. International Data Transfers
As a pan-African organisation, DataGroupIT may transfer information across borders to trusted partners or data processors.
We ensure that all transfers comply with applicable data protection laws and that adequate safeguards are in place.
12. Changes to This Privacy Policy
We may update this Policy periodically to reflect changes in our practices or legal requirements.
The latest version will always be available on this page, with the effective date noted below.
Continued use of our Site after changes are posted constitutes your acceptance of the revised Policy.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how your information is handled, please contact us at:
info@datagroupit.com
www.datagroupit.com
Last Updated: October 2025